Salary
🇫🇷 52,200k - 69,900 EUR year/gross + 20% bonus
🇩🇰 39,500 - 52,900 DKK month/gross + 20% bonus
🇬🇧 56,400 - 75,500 GBP year/gross +20% bonus

💬 Language Requirement. Fluency in one of our key market languages: Danish, German, French, or Dutch.

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About Monta

At Monta, we’re on a mission to reshape the future of electric mobility. By bringing together drivers, charge point owners, and businesses, we’re making EV charging smarter, simpler, and accessible to everyone. Our platform is the backbone of a fast-growing ecosystem - powering seamless charging experiences at home, at work, and on the go.

As we scale our data capabilities and double down on AI, we’re unlocking smarter decisions, deeper automation, and truly next-level customer experiences. It’s an exciting new chapter - and we’re looking for people who want to build it with us.

Our DNA keeps us moving forward: Build Together & Finish, Sweat the Details, Customer First, and Aiming for the Moon. This is how we hold ourselves and each other accountable.

The best part of Monta? The people. Talented, ambitious, kind, and down-to-earth - you’ll be challenged, supported, and inspired in equal measure. If curiosity, grit, execution, and personal growth resonate with you, we would love to meet you.

We’re looking for a Customer Success Manager who’s ready to roll up their sleeves, take ownership, and build with us — through the grind and the wins

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This Is What You Will Achieve

• Drive real customer outcomes — You’ll lead a portfolio of B2B2C accounts and turn onboarding into adoption, and adoption into growth.
• Be the reason customers stay and scale with Monta — through structured engagement, proactive planning, and commercial intuition.
• Master the EV charging ecosystem — You’ll quickly get fluent in roaming, hardware, tariffs, and payments — and become the go-to guide for partners/customers looking to increase operational efficiency and grow their customer base
• Operate with ownership — From implementation to renewal, you’ll take full responsibility for customer success — building trust, solving problems, and seeing the impact of your work directly in retention and expansion.
• Build internal influence — You’ll be the voice of your customers, helping shape Monta’s product and service through structured feedback loops, prioritised escalations, and smart cross-functional collaboration.

What You’ll Do

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What We Offer

• A yearly education budget and extra days off to use it.

• A friendly and social company culture with movie nights, Friday bars, pub crawls, and more.

• Free lunch every day.

• Pension & health coverage to keep you secure for today and tomorrow.

• Paid parental leave to support life’s big moments.

• Warrants program - be part of our growth story.

• Flexible working hours; as long as you’re at key meetings and delivering great work, we trust you to manage your schedule.

• A one month electric vehicle introduction program (plus access to a shared company EV).

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Please send us your application in English.

To succeed in this position, your spoken and written English skills need to be proficient. Since Monta is a globally active company, you’ll be communicating often and regularly with our co-workers and partners around the world, making your professional English knowledge essential.

Please note that we don’t accept unsolicited applications from headhunters or recruitment agencies. Unsolicited applications sent to our company or co-workers are considered to be the property of Monta, and we won’t agree to pay any referral compensation or recruiter fee without a signed agreement.

Find out more by visiting https://monta.com/uk/careers/

Department

Customer Success

Role

Customer Success Manager

Locations

Copenhagen, Paris, London

Remote status

Hybrid

Employment type

Full-time

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