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• People Operations Analyst (VC-Backed SaaS Startup)

• Indefinite
• Full time
• Lei10,000 Monthly
• Hybrid (700238, Iasi, Iasi, Romania)
• People

Role: People Operations Analyst

Team: People & Talent

Work Model: Hybrid, 3 days/wk in-person at one of Digitail’s hubs – 🇨🇦 Toronto, 🇬🇧 London, or 🇷🇴 Iași & Bucharest.

Location: Romania

About Digitail

Digitail is on a mission to transform the veterinary profession with smart, customer-driven technology. We’re building the all-in-one operating system for animal hospitals – simplifying everything from client communication and patient care to scheduling and billing. Having just closed a Series B fundraise, we’re entering an exciting new chapter of growth and innovation.

As we scale, we’re looking for a People Operations Analyst to help us build a world-class employee experience. This is a foundational role that blends people analytics, process ownership, and hands-on HR coordination — ideal for someone who’s systems-minded, people-focused, and excited to help shape the culture of a fast-moving SaaS company.

About the Role

The People Operations Analyst will partner closely with our Head of People to build and maintain smooth, compliant, and employee-friendly HR processes for our multi-country team.

You’ll own key workflows across payroll, onboarding, employee records, and internal tooling, while also supporting strategic initiatives like performance reviews, compensation tracking, and internal events. A successful People Operations Analyst will play a key role in ensuring our people processes run reliably and efficiently, creating the foundation for a smooth and scalable employee experience. This is a great opportunity for someone early in their People Ops career looking to gain HR exposure in a fast-growing tech environment.

Key Responsibilities

• Core People Operations: end-to-end ownership of employee records management, benefits programs, HR systems & tools, and payroll (in collaboration with Finance)
• People Data & Reporting: track and report on key People metrics, compensation benchmarking, and collaborate with Finance to ensure alignment
• Talent & Onboarding: coordinate onboarding processes, ensuring smooth candidate experiences and effective ramp-up for new hires
• Internal Culture & Programs: support internal programs like events, performance reviews, feedback surveys, and culture/DEI initiatives
• Ongoing Process & Tooling Improvements: streamline HR workflows, maintain compliant documentation, and optimize tools and processes across the employee lifecycle

About You

• 1–3 years of experience: you’ve supported HR or People Ops functions before — from onboarding to payroll — and are familiar with how a people team runs behind the scenes
• Attention to detail & organization: you notice when employee records are incomplete, follow up without dropping the ball, and love creating clean, reliable processes
• Tools & systems comfort: you’re confident navigating tools like Google Sheets, Notion, or HR platforms (or similar!) – bonus if you’ve worked with Factorial, Deel, or ADP.
• Discretion & professionalism: you understand the sensitivity of people data and handle it with care, confidentiality, and a high standard of accuracy
• HR & payroll basics: you have a working understanding of general labor law and payroll practices, and you know when to flag questions or seek guidance
• High initiative: you’re proactive, ask questions when needed, and keep things moving without hand-holding
• Ownership mindset: you’re excited by the chance to take real ownership — when you see something that could work better, you run with it and make a visible impact
• Continuous improvement mindset: you enjoy bringing structure to messy workflows, untangling unclear handoffs, and making things run smoother for everyone involved
• Bonus – startup or global experience: you’ve helped scale people processes at a startup or supported a distributed team across multiple countries

Why Join Digitail

• Growth: Join a fast-growing, mission-driven SaaS startup improving the lives of veterinarians and pet parents
• Impact: you’ll have the autonomy to take initiative, drive meaningful change, and grow by doing – without layers of bureaucracy slowing you down
• Compensation: competitive salary and equity package, flexible to your preferences (i.e., optimize for PTO, salary, or equity)
• Hybrid Work: we’ve transitioned from fully-remote to a hybrid model, giving team members the chance to collaborate in-person at least three days a week from one of our hubs: Toronto (CA), London (UK), or Iași (RO).

Compensation & Benefits

• Salary of €1900/mo (net), in line with level of experience
• Stock options in a high-growth, VC-backed SaaS startup!
• Learning budget of USD $1,000/yr and coaching from industry professionals in our VC network
• Equipment including a Macbook and a USD $300 workstation stipend
• Vacation of 20 days per year

To Apply

1. Please upload your resume and a 2-minute “why” video (e.g., Why Digitail? Why this role? Why you?).
2. You can read through our Candidate Pack to learn more about Digitail and the interview process.

We look forward to hearing from you!

Please reach out to calvin@digitail.io with any questions.