Company: Aumio GmbH Product: Ally - an AI-based Mental Health Coach (iOS & Android) Collaboration: Remote, project-based Language: German + English required Rate: €80–110/h or equivalent sprint-based flat rates (please share your rate expectations) Start: Mid / end of May 2026 for the first project

Ally is an AI-based mental health coaching app that users can talk to daily or whenever they need support. A month after launching we have 10k+ users and are growing fast. We have already conducted 50+ user interviews and constantly aim to improve the product. We work data-driven, user centric and hypothesis-led and now we're looking for a researcher who does the same.

We need someone who surfaces what we don't know we don't know — blind spots, unmet expectations, and hidden friction points at key moments in the product. Research happens project-based and focused, not as a permanent background process.

A concrete trigger — a new feature, a drop-off we don't understand, an assumption we want to stress-test — kicks off a focused sprint. You define hypotheses, knowledge gaps and open questions together with us, then choose the right method for the question: interviews, live usability sessions, screen capture + think-aloud, surveys, or whatever fits. Typically 15–25 interviews or testing sessions per sprint over 2–3 weeks — method and exact scope defined per research question. You lead the research, we stay involved. No knowledge silos — our team joins or runs interview sessions as well, so we build a shared understanding. Output is structured: key learnings, jobs-to-be-done, remaining open questions, recommended next steps.

As a rough example of the kind of work we'd tackle first: we recently introduced payment and are reworking parts of the onboarding experience. We want to understand what users expect at these moments — what they think they're signing up for, where expectations are met or missed, and what questions or doubts emerge along the way. Exact framing and scope would be defined together, but this gives a sense of the type of question we're working with.

User Interviews & Systematics — preparing scripts, running sessions, identifying where to push deeper, delivering actionable insights not just summaries.

Usability & Expectation Testing — especially at neuralgic points in the product: onboarding, payment, core loop.

Competitor & Desk Research — analyzing what makes successful apps in adjacent spaces work. Not just direct competitors, but broader: AI companions, digital friend apps, behavior change products.

Reach out with a few lines about yourself, how you typically run a research sprint, and a link to your portfolio or past work.

Contact us: career@aumio.de